 |
Wisconsin Surgery Center is dedicated to bringing you quality medical care that recognizes and honors your individuality and dignity. We encourage you and your family to fully understand and participate in your own healthcare choices.
You have the right...
- To be treated with respect, consideration, and dignity and to be free from Abuse, neglect, harassment and discrimination.
- To privacy when receiving care, and to have your medical records held in confidence. You have the right to approve or refuse the release of these records.
- To select your own surgeon.
- To participate in decisions regarding your healthcare, and to receive complete information regarding your condition, prognosis, and treatment.
- To consult with other health professionals when you feel such a consultation is necessary.
- To consent to, or refuse involvement in medical studies or research projects conducted by Wisconsin Surgery Center.
- To be informed of business relationships between Wisconsin Surgery Center and other healthcare providers, insofar as your care is concerned.
- To be informed of policies and regulations by which you are expected to abide.
- To an Advanced Directive, including information on Advanced Directives and honoring Advanced Directives.
- To file a complaint/grievance, the grievance process and who to contact for a complaint, including a state agency.
- To file a complaint/grievance without fear of reprisal.
- To have a legal representative exercise the patient rights on the patients behalf.
- To receive care in a safe setting.
You have the responsibility...
- To be considerate of others by observing safety and non-smoking regulations at Wisconsin Surgery Center.
- To be considerate of Wisconsin Surgery Center staff.
- To supply accurate and complete medical history information.
- To inform Wisconsin Surgery Center staff if their instructions, information, or answers to questions are unclear or too difficult to understand.
- To fulfill any financial obligations you incur.
- To make follow-up appointments with your surgeon or medical specialist as directed.
IF YOU BELIEVE YOUR PATIENT RIGHTS HAVE BEEN VIOLATED, YOU MAY SUBMIT A COMMENT
OR COMPLAINT TO:
Privacy Officer
Wisconsin Surgery Center
3305 S 20TH St. Suite 150
Milwaukee, WI 53215 |
Department of Health Services
Division of Quality Assurance
PO Box 2969
Madison, WI 53701-2969
(800) 633-4227 |
If you have some issues with Medicare, please contact your Medicare Ombudsman, they can help you with benefits coverage, premiums, deductibles, grievances, (complaints)
www.medicare.gov or call (800) 633-4227
Call your State Health Assistance Program (SHIP) with questions about appeals. (800) MEDICARE, TTY users should use (877) 486-2048
|
|
 |
|
Knowledge is Power:
Learn more about your upcoming procedure with our easy-to-understand educational animations. See more...
|
|
|
|
